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Customer Care Services Department



As a valued member, we welcome you to Health Services for Children with Special Needs (HSCSN). HSCSN provides comprehensive care coordination for every one of our enrollees and our Customer Care Department is dedicated specifically to serving you and your child’s needs.

HSCSN offers special benefits to our enrollees, which means you still get all of the services that the Department of Health Care Finance provides and more. You’ll have a care manager who helps ensure that your child, or youth, gets the care your primary care doctor prescribes.

Your care manager, or any of our customer care and outreach representatives, can help you when you call. To contact the Customer Care Services Department call 202-467-2737 or 1-(866)-WE-R-4-KIZ (937-4549).

We invite you to explore our website, to learn how we may better serve you and your child.
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Flu Vaccine

Everyone 6 months and older should get a flu vaccine. This means you.
This season, protect yourself—and those around you—by getting a flu vaccine. Who Needs a Flu Vaccine?